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CINCINNATI, OH -- (Marketwired) -- 11/13/13 -- Software provider Cincom Systems (http://www.cincom.com) announces the results of its customer-service survey. The survey was conducted from January 2013 through September 2013. Surveys were sent worldwide only to customers who had actually used Cincom support services.

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2013 Survey Results - Good, Very Good or Excellent

Ninety-six percent of customers rated the overall quality of the support they received from Cincom as good, very good or excellent.

Support Engineer Skill Level

Ninety-five percent of customers surveyed rated the support engineers' skill levels as good, very good or excellent.

Rapid Response Time

Ninety-five percent of customers rated Cincom support engineers' sense of urgency in resolving the problem as good, very good or excellent.

Eight out of 10 Customers Would Recommend Cincom Software to Others

Eighty-six percent of customers would recommend Cincom software to another company.

About Cincom

For 45 years, Cincom has helped thousands of clients worldwide by solving complex business problems. For more information about Cincom's products and services, contact Cincom at 1-800-2CINCOM (USA only), send an e-mail to info@cincom.com or visit the corporate company website at http://www.cincom.com. Cincom is a Microsoft Dynamics Global Strategic Partner in Manufacturing.

Cincom, the Quadrant Logo, Cincom Acquire and Cincom Guru are trademarks or registered trademarks of Cincom Systems, Inc. All other trademarks belong to their respective companies.

© 2013 Cincom Systems, Inc.
All Rights Reserved

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