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PALO ALTO, CA -- (Marketwired) -- 09/16/14 -- Totango, the leading customer success solution, today announced it won the Silver Stevie Award for "Best New Product or Service of the Year - Software - Cloud Platform."

"Today, cloud businesses can collect unprecedented amounts of customer behavior data, unveiling new opportunities to engage with them for maximum revenue," said Guy Nirpaz, CEO and founder of Totango. "With Totango, businesses uncover key customer insights that help them understand which customers need attention and why. As a company dedicated to building customer success, we are honored to be recognized with the American Business Awards among top platforms."

The accolade is a testament to Totango's strong momentum as a company and the increasing importance of Customer Success, now a crucial staple in the growth and sustainability of SaaS businesses. The American Business Awards, nicknamed the "Stevies" for the Greek word for "crowned," are a premier business awards program in the United States. Winners were awarded trophies at the annual gala banquet at the Palace Hotel on September 12.

American Business Awards winners are selected by more than 240 executives nationwide who participate in the three-month judging process. This year's winners were selected from more than 3,300 nominations from organizations of all sizes and industries. Details about The American Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/ABA.

About the Stevie Awards
Stevie Awards are conferred in five programs: The American Business Awards, The International Business Awards, the Asia-Pacific Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A sixth program, the German Stevie Awards, will debut later this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

About Totango
Totango is the leader in customer success and user engagement for cloud apps. The company helps SaaS vendors and online subscription services take a data-driven approach to reducing churn and driving customer success, product adoption, and trial conversion. Totango monitors customer behavior and usage in applications -- along with critical relationship data from CRM, billing, and other systems -- to generate insights on customer health and engagement. The company's platform combines big data analytics with powerful segmentation and predictive tools to guide vendors in taking the right actions with each customer to create an active, engaged user base.