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SAN JOSE, CA -- (Marketwire) -- 07/19/12 -- MapR Technologies, the provider of the open, enterprise-grade distribution for Apache Hadoop, today announced the appointment of Kim Williams to the position of worldwide vice president of services and support. Reporting directly to CEO and Cofounder John Schroeder, Kim will be responsible for MapR's professional services, customer training and support teams.

"Kim has a proven track record of leading and scaling high-performing service and support organizations," said Schroeder. "Her focus on delivering customer satisfaction and building world-class services organizations demonstrates she has the leadership skills necessary to manage our rapid growth."

"I am looking forward to participating in MapR's growth and achieving the highest levels of customer satisfaction in the industry," said Williams. "MapR has established itself as the superior Hadoop solution. I am excited about the significant opportunity to continue to expand the service and support organization to meet the needs of a worldwide customer base and network of partners."

Prior to MapR, Kim was vice president of worldwide technical services at Blue Coat Systems where she led the systems engineering, professional services, technical enablement and customer training organizations. Previous to Blue Coat, Kim held senior management roles at BEA, Synopsys and Compuware.

Supporting Resources:
To download a photo of Kim Williams, please visit: http://www.mapr.com/company/kim-williams-photo

About MapR Technologies
MapR delivers on the promise of Hadoop, making managing and analyzing Big Data a reality for more business users. The award-winning MapR Distribution brings unprecedented dependability, speed and ease-of-use to Hadoop. Combined with data protection and business continuity, MapR enables customers to harness the power of Big Data analytics. Leading companies including Amazon, Cisco, EMC and Google partner with MapR to deliver an enterprise-grade Hadoop solution. Investors include Lightspeed Venture Partners, NEA and Redpoint Ventures. Connect with MapR on Facebook, LinkedIn, and Twitter.