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PLEASANTON, CA -- (Marketwire) -- 10/18/12 -- FrontRange Solutions, the only provider of Hybrid IT Service Management (ITSM) solutions, announced today that TMC, a global, integrated media company, has named HEAT® Cloud as a 2012 Cloud Computing Excellence Award winner for the second consecutive year. This award is presented by Cloud Computing Magazine.

"We are honored to be recognized by Cloud Computing Magazine for the second consecutive year for our innovation with HEAT Cloud," said Jon Temple, president and CEO at FrontRange. "This award validates our leadership position in the market and the time we spent engineering, from the ground up, an IT Service Management solution that provides customers with what they really need; a true multi-tenant, fit-for-purpose, and fully-automated cloud based solution that allows them to standardize on a single and scalable platform across the enterprise."

FrontRange's HEAT Cloud Service Management is a robust, highly flexible solution, built on IT best practices that help customers meet the dynamic needs of a growing business and achieve the highest level of service quality, delivery and performance. HEAT Cloud strategically enables businesses to perform complete, workflow based service management activities that range from straight forward service desk operations to more complex and configurable service management workflows built on industry standard procedures.

"FrontRange has been recognized for its achievement in bringing innovation and excellence to the market while leveraging the latest technology trends to create an enriched user experience," said Erik Linask, group editorial director at TMC.

"Recognizing leaders in the advancement of cloud computing, TMC is proud to announce FrontRange as a recipient of the second annual Cloud Computing Excellence Award," said Rich Tehrani, CEO at TMC. "HEAT Cloud has demonstrated innovation as well as the ability to improve the cloud."

The Cloud Computing Excellence Awards recognized the companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated offerings to market.

Winners of the Cloud Computing Excellence Award are published in the October 2012 issue of Cloud Computing Magazine.

About FrontRange
FrontRange is the global leader in Hybrid IT Service Management (ITSM) solutions for organizations of all sizes. With its suite of HEAT applications, FrontRange is the only ITSM provider in the world that delivers Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud. HEAT manages millions of service interactions a day for more than 15,000 leading organizations around the world. HEAT enables customers to deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. FrontRange is headquartered in Pleasanton, Calif., and can be found at http://www.frontrange.com/.

About TMC

TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online.TMC publishes the TMC's CUSTOMER Magazine (formerly Customer Interaction Solutions), INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines. TMCnet.com, which is read by 1.5 million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world's leading B2B communications event. In addition, TMC runs multiple industry events: Cloud Communications Expo; Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; Mobility Tech Conference & Expo; MSPAlliance MSPWorld; StartupCamp; Video World Conference & Expo and more.

For more information about TMC, visit www.tmcnet.com.

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