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NEW YORK, NY -- (Marketwire) -- 03/18/13 -- OpTier, the leader in Application Performance Management (APM) and end-to-end Big Data Analytics, analyzing billions of transactions and capturing over 250 billion metrics per day, today announced a new, exclusive extension for monitoring transactions across the infrastructure, from end-users to the mainframe. OpTier is the first of its kind to offer the only complete end-to-end visibility into the mainframe available to the market, as opposed to traditional silo-based views of the infrastructure that treat this crucial tier like a black box. The solution, exclusive to OpTier, was developed by mainframe partner Response Systems, Ltd., a U.K.-based company that has specialized in mainframe application performance monitoring for nearly two decades.

"Traditional monitoring solutions fail to provide true visibility into an enterprise's infrastructure because they lack visibility into mainframe tiers," said Andy Wild, President at OpTier. "This results in an incomplete view of the actual application and lacks the business context necessary to understand user experience. OpTier offers an enterprise-class solution that can track business transactions from the end-user all the way through to the mainframe. Our customers love that OpTier APM works across all of the stakeholders in a transaction, not just as a deep-dive tool for Java. The initial customer response to this mainframe extension has been overwhelming. "

OpTier's unique ability to provide production-ready, low-overhead tracking using its patented ACT™ (Active Context Tracking) technology enables customers to track each transaction across the entire infrastructure.

OpTier APM's (http://optier.com/products/optier-apm) transaction-driven approach and ability to pinpoint performance problems can help customers:

• Trace transactions from user device through the mainframe
• Gain visibility and context into errors on the mainframe
• Decrease problem resolution times and all-hands calls
• Gain proactive operational intelligence
• Optimize performance, user-experience, and capacity

"The sheer volume of requests executed by the mainframe coupled with the complexity of today's applications makes it very difficult to get insight into actual user transactions," said Ryan Johnson, Executive Director at Response Systems. "Our expertise in mainframe monitoring combined with OpTier's transaction-based approach to application performance management ensures a complete picture across the tiers."

OpTier will deliver its OpTInsight Webinar, titled "Do You Have the Right Visibility Into Your Mainframe Transactions?" on Wednesday, March 20 at 11:00 a.m. (ET). Register to attend at http://go.optier.com/OpTInsightVisibilityintoyourMainframeTransactionsMar2013_Website.html

About OpTier
OpTier, headquartered in New York, is the leader in APM and Big Data Analytics, analyzing billions of business transactions and capturing over 250 billion metrics per day. With transactions in its DNA, OpTier has given the market an award-winning Application Performance Management solution, an industry-leading Big Data Analytics platform, and creates contextual big data that drives transformational initiatives like business impact analysis, CIO prioritization, data center consolidation and virtual and cloud migrations. This actionable intelligence provides global 1000 customers such as Deutsche Bank, Frontier Communications, Morgan Stanley and O2, insights that drive business growth, operational productivity and customer satisfaction.

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