Martes 9 de Set, 2025

Beyond Automation: Unlocking Real Value from AI in the Contact Center

08:00 - 09:00 hs GMT+1

Organizado por Business Intelligence and Analytics

The AI implementation paradox haunts contact centers everywhere. With sophisticated technologies being deployed and substantial investments made, the promised revolution in efficiency and experience remains frustratingly slow. This disconnect between expectation and reality has left many CX leaders questioning whether (...)

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