Explainable AI is not Enough for Auto Insurance during Covid - Seguridad Mania.com - España y América Latina

Wider usage of AI models brought the need for them being unbiased. While explainable AI makes AI models more understandable, most Explainable AI approaches make AI understandable only for data scientists. On the other hand, insurance underwriters and claims experts also need to understand how AI behaves so that they can trust it and include it in their daily business actions. In addition to being understandable by business, AI models need to be updateable by business and easy to use and continuous learning. During this webinar, CEO & Co-Founder Prof. Zehra Cataltepe and Groupama CIO Serdar Birlikci go through how an easy, understandable, understanding and continuous learning AI could enable customer retention to be solved with an agile team of business experts in insurance.