Verizon Threat Research Advisory Center MIB - Maximizing the Retainer: How to Facilitate and Empower Your IR Partner - Seguridad Mania.com - España y América Latina

You’ve signed the contract, paid the retainer, and the "emergency" light is flashing - but simply hiring an Incident Response (IR) firm doesn't guarantee a fast recovery. The speed of an investigation is often dictated not by the firm’s expertise, but by the client’s ability to facilitate their work. In this session, Damian Cleary (VTRAC), explores the critical role of the organization as a facilitator during a crisis. We will move beyond the technical "what" and focus on the operational "how": how to provide high-fidelity information, how to streamline access, and how to protect the forensic team’s time so they can focus on containment. We will break down the common friction points that slow down external investigators, from bureaucratic "access Request" loops to the "Information Vacuum" that occurs when internal teams stop communicating. Attendees will learn how to build a "Support Architecture" that ensures the IR firm has the logs, credentials, and executive air cover they need to work at machine speed. Whether you are managing your first major breach or refining your existing IR playbooks, this briefing provides a masterclass in turning a vendor relationship into a high-performance tactical partnership. "If you have any questions related to cyber intelligence that you'd like us to cover on the call, please send them to the following email address: Threat.Intel@verizon.com."