UC&C Voice, Video & Data Performance Management - Seguridad Mania.com - España y América Latina

Unified Communications & Collaboration (“UC&C”) platforms continue to evolve to satisfy the growing communication needs of public and private sector entities. UC&C services need to be available all the time to keep government agencies connected with their citizens, residents, and employees. However, keeping those services ‘always on’ can be an impossible mission for IT professionals using traditional management tools. This webinar will share strategies and tactics to manage availability and service quality of multivendor on-prem and Hybrid Cloud UC&C services. You will learn about: · Rapid triage of complex UC&C problems related to Voice and Video media performance, call signaling server performance, and network and service enablers · Service triage and resolution of issues with VoIP, SIP Trunking, desktop video, Microsoft Skype for Business, Cisco UC or Contact Center environments · Synthetic, active-testing for automatic and routine service availability and call quality monitoring · Pre-deployment planning and assessment of new multi-vendor UC&C services and the base-lining and rollout of those UC&C services