Radical Ways of Working: DevOps, No Ops & Service Management in the Digital Era - Seguridad Mania.com - España y América Latina

Digital disruption of business models and operational processes for many companies is already commonplace and is well documented. To survive many companies looking for accelerated delivery of new services using radically new approaches to building and supporting their underlying IT systems to allow both faster change as well as better and more agile engagement with their customers. The opportunities presented by the new models for software development, cloud and enhanced automation of operations require the fundamental operating models for many companies to be radically reshaped. This seminar will explore though case studies · how best to exploit the lessons, operating models and technologies illustrated by the DevOps movement in reshaping the operating model for service management · how to ensure successful adoption of the new approaches The new operating models support the goal of focusing IT on its core purpose of supporting the business and this webinar will illustrate how the service management function can successfully embrace the new approaches and be an agent for change.