Customer Experience at the Core of Trust Issues - Seguridad Mania.com - España y América Latina

As you would have discovered in our first webinar, the state of Digital Trust is in decline. At the core of trust issues is customer experience, whether it be around a complicated onboarding process, the customers feeling forced to share data that they may deem unnecessary, or problems with logins or authenticating themselves. This second episode of the 2025 Latte & Learn webinar series explores findings focused on customer experience issues from the 2025 Digital Trust Index survey and introduces best practices that brands and business can deploy to gain consumer trust. Key Takeaways: - Best practices for a secure, seamless, onboarding and registration experience - Progressive Profiling as a key business enabler to gather data, progressively - Consent & Preference management as a tool to empower customers with how their data is used