Proactive Remediation: The ITSM-AIOps Integration Advantage - Seguridad Mania.com - España y América Latina

In a world where minutes of downtime translate to millions in losses, the elusive promise of self-healing IT systems remains the holy grail for operations teams everywhere. The promise of AIOps to transform IT operations through intelligent automation has created significant market buzz, yet many implementations fail to deliver expected outcomes because they overlook the critical foundation: high-quality data and mature ITSM processes. Today's IT leaders face mounting pressure to demonstrate value through automation while navigating a landscape filled with vendor hype and unrealistic expectations. This session cuts through the noise to reveal how successful AIOps implementations depend on addressing fundamental data quality challenges before automated remediation can become reality. By understanding the interdependencies between your ITSM framework and AIOps capabilities, you'll learn practical strategies to build a sustainable foundation for truly proactive operations that deliver measurable business value. Discover how to transform your IT operations by building the right data foundation for effective AIOps-driven remediation. Key Takeaways: - Understand the critical data quality dimensions (completeness, accuracy, governance) that determine AIOps success or failure in automated remediation scenarios - Learn practical methods to assess your organization's AIOps readiness and identify specific data improvements needed before implementation - Discover strategies to align ITSM processes with AIOps capabilities to create a seamless remediation workflow - Walk away with a practical framework for building organizational alignment around data quality as the foundation for successful automated remediation