Mind the service gap: How uncomplicated ESM connects your organization - Seguridad Mania.com - España y América Latina

Just as modern transportation networks connect distant locations through seamless routes, Enterprise Service Management (ESM) bridges isolated departments into one unified system. The true power of ESM emerges when combined with modern AI capabilities. Forrester predicts this evolution will be so profound that by 2025, self-service will become the preferred  first-contact channel for service desks, with 50% of businesses leading with automated solutions. It's time to identify and close the service gaps that create costly disruptions throughout your organization. During this session, discover how smart organizations are using uncomplicated ESM to transform disconnected service silos into integrated networks that deliver exceptional employee experiences. We'll explore real transformations where organizations connected previously isolated service areas into a unified network that deliver faster resolutions, improved satisfaction, and operational excellence. You'll learn: ● How to map and identify critical service gaps across your organization ● Why unified service networks outperform isolated departmental solutions ● Strategies for connecting HR, IT, facilities, and other service areas seamlessly ● Real examples of organizations that transformed their service delivery with ESM Catch this webinar live on 14th August, 10 AM EDT.