Día 2 de la conferencia online organizada por Shared Services and Outsourcing Network (SSON)

Following on from the Shared Services & Outsourcing Week in Orlando, SSON is excited to announce the return of the North American Shared Services & Outsourcing Digital Week. Taking place on 08-11 April and accessible through your desktop, we will explore the topics of; Customer experience (CX) in a digital world; Data Analytics and digital first mind-set and; Process transformation through automation through industry leading speakers, some of which are exclusive for our digital event. 

The North American Shared Services & Outsourcing Digital Week will examine the next generation of shared services and how digital disruption is changing the talent desired to manage and operate the business.  As organizations begin to challenge the way they work, automation opens new doors to enhancing knowledge based work and expansion of the service catalog.

La Agenda del Día:

0930 - 1030 US ET **Only Available Online**

The Future of Work:  The Ecosystem Beyond Technology

Implementing technology is only one element in a much larger ecosystem needed to support end-to-end process accountability and nimble, more flexible service delivery.


Speaker: Rob Pretty, Global Delivery and Process Lead – Service Management, AkzoNobel


1100 - 1200 US ET - Brought to you by Tradeshift

Future Proof Your End to End Procure to Pay Solution with Digitization

Capitalize on the benefits of digitization, improved supplier management, and end to end automation to deliver value across your supply chain and with your finance teams, as a strategic business partner.

Speaker: Roy Anderson, CPO, Tradeshift


1330 - 1430 US ET

And The Winner is…The Shared Services Red Carpet of Peer-to-Peer Sharing

Fresh from the spotlight of the announcement of SSON's Excellence Awards hear from our panel of winners to learn what sets them apart.


Panel of SSON Impact Award Winners:

Lily Ryzebol, Cognitive Support Platform Offering Leader, IBM

 

Brian Tai, Global Enterprise Automation Leader, IBM


Hora

15:30 - 20:30 hs GMT+1

Organizador

Shared Services and Outsourcing Network (SSON)
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