2019 Survey Results: Cybersecurity Issues Plague Customer Engagement - Seguridad Mania.com - España y América Latina

Join DataMotion and our partner Gatepoint Research on Thursday October 24 for a live webinar covering results and insights from our recently concluded survey on customer engagement trends in financial services and insurance. Senior level professionals responsible for improving customer experience were surveyed regarding their perspectives around: -Customer engagement communication methods -Top customer engagement priorities for 2019 -Their ‘wish list’ for engaging customers The survey revealed that improving customer experience is a priority and that the ability to exchange confidential documents and forms electronically is often limited, or forces customers back to paper, postal mail and fax. We’ll discuss the implications of this data and what it means for financial and insurance services organizations. A copy of the survey report will also be available to participants after the webinar.