How to : Improve Agent Productivity & Efficiency with Freshservice Virtual Agent - Seguridad Mania.com - España y América Latina

Your IT agents are expected to deliver exceptional employee experiences and delight your employees. But have you empowered them with the right and modern ITSM tools? A service management solution for the modern enterprise needs to be intuitive, intelligent and extensible. It needs to deliver an end-to-end consumer-grade employee experience and automate tasks and embed AI into the entire service delivery process thereby helping your agents take on more complex higher-value work. Freshservice Virtual Agent empowers your agents to be productive and provide a best-in-class digital experience to your employees with an intelligent and predictive conversational AI solution. Join us for this talk to: 1) See how you can quickly configure and integrate Freshservice Virtual Agent on Slack/Microsoft Teams. 2) Learn how to harness the power of AI to automate mundane and repetitive tasks that your IT agents perform. 3) Discover how to effectively use Freshservice Virtual Agent and provide conversational support to your employees.